Systems, as our company was originally known, was founded in 1994
by Managing Director Ian Barker. Ian has over 28 years experience
working in the Middle East, first in Saudi Arabia then in the U.A.E.,
specifying first warehouse storage systems then packaging and printing
Ian was joined
in 1999 by Tim Ansell, the two of them having previously
worked together during the period 1992 - 1994. Tim's own experience
includes over 18 years in the Gulf, plus 18 months in the U.S.A.
and a similar period in Australia establishing sales distribution
networks for coding equipment manufacturers.
Shetty was promoted to Sales Manager after
succesfully managing our shrink film business for several years.
He travels extensively throughout the Gulf region and is developing
new business in all our market areas within each Gulf state. Ravi
speaks fluent Arabic.
Sarwar worked in the Sultanate of Oman
for seven years as a service engineer on packaging machines. He
became our Service Supervisor in 2006 and in 2010 we persuaded him to move across to sales. Having excellent technical and communication skills, Mohamed, who speaks fluent
Arabic, takes great care of our customers in the Northern Emirates.
Shilpa is our Customer Relationship Manager (CRM) system specialist and has many years experience in customer account management. Shilpa holds a degree in Chemistry and she is also responsible for administering the import of inks and other consumables.
Gavin Martin joined us from the Gulf's leading label printing company and has traveled widely throughout the Gulf, so he knows the packaging industry very well. Gavin is responsible for sales into Dubai's industrial sector (other than Jebel Ali)
Jim Coker joined us in 2012 to become Service Manager of our growing service team. Having had over 20 years experience in the UK establishing and managing large service teams in the office equipment and oil and gas industry, Jim was keen to take up the challenge of working in the Gulf.
Thomas Thomas was based in Jebel Ali for several years maintaining packaging
lines for a tea packing company. He has experience installing such
equipment throughout S.E. Asia on behalf of manufacturers.
came to us from a snack food packing company in Dubai so was
already familiar with maintenance of metal detectors, coding and
marking equipment and v.f.f.s. machines.
previously worked with Mohamed Sarwar in Oman so he too has
extensive experience of packaging machinery and the Omani market. Marik has also become our in house Annual Maintenance Contract expert and as such takes great care of our customers with A.M.C.s
Cesar Marquez joined us from a major snack food manufacturer, where he had installed and maintained their entire plant. He is an electrical and electronics engineer with extensive PLC programming experience. Cesar was our first engineer to be trained on X Ray systems
is our ever smiling service engineer based in our new Muscat office, in the Sultanate of Oman. An electrical and electronics engineer
with extensive PLC programming experience, our Omani customers can rely on Fred to keep their machines running.
Alejandro Mislos is an electrical
engineer with PLC programming experience. Formerly with a Saudi
packaging machinery distributor, he is trained on Markem-Imaje products
plus a range of others including shrink wrap and v.f.f.s. machines.
A.J. is an electrical
/ electronics engineer and experienced service engineer. A.J. worked with Alejandro in Saudi Arabia and so is also fully conversant with Markem-Imaje products, metal detectors etc.
with the day to day administration of imports and exports, as well
as the majority of stock control and accounting functions. He also
manages our official documentation requirements such as visas and
trade licenses etc.
all incoming service calls and co-ordinates the service team's activities.
In addition he takes care of spare parts stock control and orders
placed on our overseas suppliers.
Shamshad is known to every one
of our local customers as he has the crucial role of delivering
machines, consumables and spare parts throughout the U.A.E. He
also keeps our warehouse orderly and clean, and manages the packing
of many of our goods for export shipments.